Call Us Now 03 385 3149

We're Here For You

Shirley Medical Limited is a friendly general practice dedicated to providing high quality care to you and your family.

At times we may run late due to an emergency, and we ask for your understanding. If you are running late call us. 

We will endeavor to see you the same day when needed, if your appointment is urgent.

In additional to general care we offer an extensive range of services, please see 'List of Services' to the right for a comprehensive list. 

We offer all our patients the right to have a chaperone present during examinations. You may wish to bring a support person with you or have a nurse chaperone. Please let reception know or ask your doctor or practice nurse.

Please let us know if you have the flu, or think you might be infectious. Hand sanitiser and masks are available for patients use, these are available at reception. 

 

Patient Satisfaction Survey Results March 2021

From the latest Patient Satisfaction Survey in March 2021 the practice had an overall satisfaction rating of 4.49 out of 5.  Our lowest performance score was 4.2 for "length of wait", while this was disappointing, it is a result of being flexible and be able to accommodate really unwell patients who phone and need an urgent appointment.  Our receptionist try to be proactive and inform you if your doctor is running behind.

 

Protect yourself and others against COVID-19

  • cover your coughs or sneezes with tissues or your elbow
  • put your used tissue in the rubbish bin or in a plastic bag
  • wash and dry your hand often, especially after coughing or sneezing - use soap or hand sanitiser
  • Stay away from others if you're unwell

 

Below is a link, to an excellent informative YouTube video "Get the facts on Coronavirus" by Dr Peter Lin

https://www.youtube.com/watch?v=kIL5m5XznNY&feature=youtu.be

Please click on the link below for up to date information

https://www.health.govt.nz/our-work/diseases-and-conditions/novel-coronavirus-2019-ncov

 

 

 



 

After hours GP provides an after-hours general practice service to our patients. The service offers you the ability to book a time that suits, allowing you to wait at home until your appointment.


You must have spoken to a Homecare Medical nurse and be triaged as needing to see a GP before you book online.


Simply ring our usual practice number (03 385 3149) after 6:00pm and a Homecare Nurse will answer your call.


For further information go to www.afterhoursgp.co.nz.


Our services are changing to help reduce risks due to COVID-19. We’re hoping to keep our patients, community, and staff safe while still providing high quality healthcare.
Our reception team will ask about your situation to guide you through this process. Access to our building will be different for anyone who can’t wear a mask, hasn’t had two doses of COVID-19 vaccination, has been advised to self-isolate, or is experiencing symptoms such as cough / runny nose / sore throat.


 



There is no change to our services for those who:



  • Have had two doses of COVID-19 vaccination

  • Wear a face mask while in the building

  • Have no symptoms of possible COVID-19 (such as cough, runny nose, sore throat)

  • Anyone with you also meets these criteria (but request that you just bring one whanau member/support person)                                                                                         


You are welcome to use our waiting room, or you can wait in the carpark if you prefer (please call reception when you get here).



There are minor changes to our services for those who:



  • Have not had two doses of COVID-19 vaccination

  • Are unable to wear a mask while in the building

  • Or if anyone with you meets these criteria (eg. children under 12)

  • BUT still have no symptoms of possible COVID-19 (such as cough, runny nose, sore throat)                                                                                                                                   


We aim to provide our usual high quality of healthcare alongside these changes. Our reception team will discuss these with you when you book.



  • Please do not use our waiting room

  • If you need to be seen in-person for part of your appointment, please wait in the carpark and call reception to let us know you have arrived.

  • Consultations will be over phone or video when able (usually if you don’t think you need to be examined).

  • If you need to be examined after phone discussion, a staff member will bring you in from the carpark, bypassing the waiting room.

  • If unsure whether you’ll need to be seen in-person, you’re welcome to park in our carpark for your phone / video call.



Regardless of whether you are vaccinated & wearing a mask, for those who:


Are experiencing ANY symptom of possible COVID-19, such as



  • New or worsening cough

  • Sore throat

  • Shortness of breath

  • Blocked/runny nose, sneezing, post-nasal drip

  • Anosmia – loss of sense of smell

  • Have been advised to isolate due to possible exposure with COVID-19

  • Have confirmed COVID-19



Your care will be provided using careful protocols to prevent spread of infection. Please do not enter the building – call and speak to reception. COVID-19 testing is available and fully funded.


 


 


covid rollout


The Ministry of Health has now confirmed that booster doses will be provided 4 months after dose 2 for the entire population aged >18, starting from January 17th 2022. Please phone 033853149 to make a booking. The Government has announced that the 5-11 year old programme will commence on the 17 January 2022 we envision offering Saturday clinics to offer more flexibility for our younger population.


You can book to have your first or second COVID19 vaccine at Shirley Medical - Tuesday/Thursday morning or Friday afternoon. Please phone 033853149 for an appointment.  If you had your first vaccine elsewhere you can still get your second one with use.  At present the recommendation is a 3 week gap between vaccinations.


We are running appointment only free COVID19 Testing (swab) clinics between 4pm-5pm daily. Please phone 033853149 to book.


For more information on the roll-out of the COVID-19 vaccine please follow the link vaccinatecanterburywestcoast.nz


 


If you have respiratory symptoms and are concerned you may have COVID19 please phone the medical centre.  We are able to offer free COVID19 testing.


If you are have respiratory symptoms (cough, fever, runny/blocked nose and loss of smell) please phone for an appointment. On arrival to the medical centre for your appointment please stay in your car and call us to say you have arrived, and we will come and get you from your car. You will be asked to wear a mask.


 


COVID19 NZ GOVT


COVID19 NEW ZEALAND GOVT WEBSITE


 


Protect yourself and others against COVID-19


cover your coughs or sneezes with tissues or your elbow
put your used tissue in the rubbish bin or in a plastic bag
wash and dry your hand often, especially after coughing or sneezing - use soap or hand sanitiser
Stay away from others if you're unwell
 


Below is a link, to an excellent informative YouTube video "Get the facts on Coronavirus" by Dr Peter Lin


Get the facts on Coronavirus

FLU VACCINES 2021


 


 


The flu vaccine is fully funded for people 65 years of age or older and people under 65 years of age with eligible medical conditions.


For non-eligible patients the cost for flu vaccine is $30.00. 


 


 


 


We provide FREE consultations for registered children under 14 years of age. This is to enable you to access advice for any health concerns you have about your child. In addition to caring for your child when they become unwell, our team are experienced and trained in routine child checks and immunisations.


The National Immunisation Schedule Age Diseases covered and vaccines


6 weeks Rotavirus; Diphtheria/Tetanus/Pertussis/Polio/Hepatitis B/Haemophilus influenza type b; Pneumococcal


3 months Rotavirus; Diphtheria/Tetanus/Pertussis/Polio/Hepatitis B/Haemophilus influenza type b; Pneumococcal


5 months Rotavirus; Diphtheria/Tetanus/Pertussis/Polio/Hepatitis B/Haemophilus influenza type b; Pneumococcal


15 months Haemophilus influenzae type b; Measles/Mumps/Rubella; Pneumococcal


4 years Diphtheria/Tetanus/Pertussis/Polio; Measles/Mumps/Rubella


11 years Tetanus/Diphtheria/Pertussis


12 years Human papillomavirus (HPV)


 


 

Health Information Privacy Statement
We are required by the NZ Ministry of Health to ensure that Patients are aware of the following:


Access to my health information
I have the right to access (and have corrected) my health information under Rules 6 and 7 of the Health Information Privacy Code 2020.


Visiting another GP
If I visit another GP who is not my regular doctor, I will be asked to give permission to share information from the visit with my regular doctor or practice.
If I have a Community Services Card and I visit another GP who is not my regular doctor, he/she can make a claim for a subsidy, and the practice I am enrolled in will be informed of the date of that visit. The name of the practice I visited and the reason(s) for the visit will not be disclosed unless I give my consent. 


Patient Enrolment Information
The information I have provided on the Practice Enrolment Form will be:
- held by the practice
- used by the Ministry of Health to give me a National Health Index (NHI) number, or update any changes
- sent to the PHO and Ministry of Health to obtain subsidised funding on my behalf
- used to determine eligibility to receive publicly-funded Information may be compared with other government agencies but only when permitted under the Privacy Act.
If I do not provide my personal information, I may not be able to receive some or all of the health services requested.


Health Information
Members of my health team may:
- add to my health record during any services provided to me and use that information to provide appropriate care
- share relevant health information to other health professionals who are directly involved in my care
We will ensure that your personal information is protected by reasonable security safeguards against loss; unauthorised access, use, modification or disclosure; and other misuse. Once we no longer need your personal information for the purposes it was collected for, or for which you have authorised, and it is no longer required to be kept by us, we will ensure that it is securely disposed.


What is HealthOne?
HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz/. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz
Please note that this practice is contributing to, and accessing healthcare information from HealthOne –


Health Programmes
Health data relevant to a programme in which I am enrolled (e.g. Breast Screening, Immunisation, Diabetes) may be sent to the PHO or the external health agency managing this programme.


Other Uses of Health Information
Health information which will not include my name but may include my National Health Index Identifier (NHI) may be used by health agencies such as the District Health Board, Ministry of Health or PHO for the following purposes, as long as it is not used or published in a way that can identify me:
- health service planning and reporting
- monitoring service quality
- payment


Audit
In the case of financial audits, my health information may be reviewed by an auditor for checking a financial claim made by the practice, but only according to the terms and conditions of section 22G of the Health Act (or any subsequent applicable Act). I may be contacted by the auditor to check that services have been received. If the audit involves checking on health matters, an appropriately qualified health care practitioner will view the health records.


Research
My health information may be used for health research, but only if this has been approved by an Ethics Committee and will not be used or published in a way that can identify me. Except as listed above, I understand that details about my health status or the services I have received will remain confidential within the medical practice unless I give specific consent for this information to be communicated.
The information collected from patients including name and contact details is collected for the purpose of supporting a person’s health and wellbeing on behalf of Shirley Medical Centre. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us admin@shirleymc.co.nz or phone the manager on 03 385 3149.


 


  • Accident Care

  • Asthma Education

  • Cervical Smears – With your Doctor or Nurse.

  • Childhood Immunisation

  • Contraception & Family Planning

  • Diabetes Care with doctor or nurse

  • Dietary Advice

  • Drivers License Medicals/renewals

  • ECG

  • Flu Vaccines

  • Hearing Tests

  • Home visits

  • Illness Management

  • Minor Surgery

  • Mole Checks

  • Rest Home Care

  • Wart Treatment and liquid nitrogen

  • Well Person Checks


  • We require a minimum of two business days notice for a repeat prescription to be processed.

  • Prescription charges: $30  Payment is to be made to our bank account 12-3244-0018382-01

  • We do not process same day prescriptions via the website but if you do require a same day prescription please phone the surgery to arrange.

  • Repeat prescriptions are only available for stable medical conditions which have had medication previously prescribed by one of our doctors.

  • Unless previously agreed, you must have been seen for this condition in the past 6 months. Many conditions require 3 monthly visits.

  • Repeat prescriptions are at the doctor’s discretion and you may be contacted to make an appointment if a review is needed.

Southern Cross Health Society Easy-claim available for members



 


 


 


 


 


 


 

Shirley Medical Centre policy is not to contact patients routinely for normal results. You will be notified of urgent or abnormal results as soon as possible after the doctor has reviewed them. Please ensure we have your current preferred method of contact.


If you have specific concerns or have not been contacted you can ring: 03 385 3149, and speak to the nurse.